HOW DO I UPDATE MY PAYMENT DETAILS?

There are 3 options available to change you payment card:

1.       Via the web by logging into your online account at myparkmobile.com.
2.       Via the automated system on the phone.
3.       Via the Parkmobile App.
 
Online Account

• Login to myparkmobile.co.uk.
• Enter your username and password (if not known click “Forgotten username or password”.
• Under the Managing your Account tab select Payment Method.
• Select Update your Payment Details.
• Select the card type (Debit or Credit).
• Enter the card details and click Register.
• Select continue.

 
Automated phone system
 
Call our automated number 0203 003 2523. You will hear our welcome message and will be offered a menu of options, one of which is “To change your payment card details, press *”
 

• Select the * key on your keypad.
• The next option you will hear will be to amend your vehicle registration (press 1) or to amend your card details (press 2)  Select the number 2 on your key pad.
• Continue to add your card details as necessary.

 
Parkmobile App
 

• Log in to the Parkmobile app.
• Under the heading Account select Financial.
• Select Payment Method.
• To change payment method select the credit or debit card option.
• A message will pop up advising you that you will be redirected to a secure site to enter your new card details.
• Select Next.
• Select Card Type and complete as necessary.