Parkmobile - Frequently Asked Questions

FAQs Categories

Confused? Not sure which way to go? Don’t worry!


Parkmobile are here to guide you through any questions you might have. Click on the FAQs (on the right) that most closely matches your query and search through the questions listed. If you don’t find what you’re looking for, please contact us at helpdesk@parkmobile.com and a member of the Parkmobile team will contact you.

 

1. How do I register for this system? Answer

You can register for a Parkmobile account online or by calling the number displayed on the Pay & Display machines and lamp posts. You can register with us at the time you park or in advance. Please have ready your:


  • Vehicle Registration (VRM)
  • Credit/debit card details
  • Mobile phone you wish to register for the service

Please note that your mobile phone number will be how we identify you as the account holder when you call our automated service.


Once registered, we will send you a text with your username and password to access your customer pages on our website. It is important that you keep this text information as you can for example:


  • Change your registered vehicle or add more,
  • Change your mobile/landline number,
  • Obtain a parking history receipt,
  • And much, much more!
2. How do I park? Answer

Once you have registered, you can start using the system with your registered mobile phone/telephone number or via your internet account.

3. Where can I use the system? Answer

At the moment, the Parkmobile system operates in; the London Borough of Wandsworth, Orpington in the London Borough of Bromley, Council operated pay & display car parks in Basingstoke, Leeds and Otley and the New Forest District (Fordingbridge, Lymington, Ringwood, New Milton, Totton, Hythe and Milford-on-Sea).


  • London Borough of Wandsworth - 020 3003 2523
  • Orpington - 0870 730 5005
  • Basingstoke, Leeds and Otley - 0871 288 3203
  • New Forest District - 01590 202050

Click on the FAQs that most closely matches your
query and search through the questions listed.