Parkmobile - Frequently Asked Questions

When you first register with us, you can choose to pay for parking by Credit Card or Debit Card. With Parkmobile all parking is paid for a month in arrears. So any parking with Parkmobile in June, for example, will be collated and charged to your account in the first week of July. Collection of payments is very secure and done in cooperation with HSBC. Normal banking procedures, regulations, infrastructure and protocols apply.

Please ensure that we hold a valid card and that you have suitable credit on your payment card.

Registering with Parkmobile is free. Customers can choose from two service plans. Customers either pay a 20p surcharge in addition to the normal tariff for their parking period or a membership fee of £1.00 per month for each vehicle registered to their Parkmobile account and a 10p surcharge in addition to the normal tariff for their parking period.

We can also send you text reminders when your parking time is nearly at its end and these cost 20p each but might save you from an expensive penalty charge!

Either visit your Parkmobile account pages by going to our website and logging in with your username and password or contact our Helpdesk via helpdesk@parkmobile.com or on 0905 159 0333 (Calls cost 60p per minute from a landline, calls from mobiles may cost more; cost varies depending on your mobile provider and your contract).

If you receive this message please visit your Parkmobile account pages by going to our website and logging in with your username and password and update your current credit/debit card information. When the payment information is updated we will automatically collect any outstanding balances.