HOW DO I OBTAIN A REFUND?



If you have inadvertently paid more than once on the same day using Parkmobile either as a duplicate payment for the same vehicle in error, or because you have paid for an incorrect vehicle initially prior to paying again for the correct vehicle, you will need to apply for a refund from the car park operator. 

Parkmobile is purely a payment processing company offering an alternative method of payment to the meters in the parking area. We debit your payment card and deposit all parking monies directly in to the car park operators account on your behalf. The car park operator can be the local authority or on occasion a private parking organisation. Due to the strict contractual guidelines that we have to adhere to, we are unable to authorise any request for a refund ourselves.
 
To apply for a refund you should contact the relevant car park operator directly, preferably in writing as you can then attach a receipt as your proof of payment. Their details should be on the signage in the parking area.


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