PARKMOBILE
QUESTIONS


 
How do I park?

Once you have registered, you can start using the system with your registered mobile phone/telephone number or via your internet account.


 
Where can I use the system?

At the moment, the Parkmobile system operates in; the London Borough of Wandsworth, Council operated pay & display car parks in Basingstoke, Leeds and Otley and the New Forest District (Fordingbridge, Lymington, Ringwood, New Milton, Totton, Hythe and Milford-on-Sea).

- Aberdeen - 020 3003 2526
- Aberdeenshire - 020 3003 2523
Stonehaven
- Basingstoke - 01256 269 988
- Belfast - 028 9575 7988
- Camden - 0203 003 2532
- Cheltenham - 020 3003 2526
- London Borough of Croydon - 020 3003 2523
Croydon, Sanderstead, New Addington and Lion Green
- London Borough Of Hammersmith and Fulham
Acton, Fulham, Hammersmith and Shepherds Bush - 020 3003 2523
- Leeds - 020 3003 2523
Leeds and Otely
- New Forest - 01590 202050
Lymington, Fordingbridge, Beaulieu, Burley, New Milton, Hythe, Ringwood, Milford on Sea, Totton and Lyndhurst
- Sevenoaks District Council - 020 3003 2523
Sevenoaks, Swanley and Westerham
- Swindon - 020 3003 2526
- London Borough of Wandsworth - 020 3003 2523
Battersea, Clapham Junction, Clapham South, Balham, Earlsfield, Furzedown, Garratt Green, Putney, Southfields, St Johns Hill, Tooting and Wandsworth
- Royal Borough of Windsor and Maidenhead - 020 3003 2526
Maidenhead and Windsor.
- West Kent, Tonbridge and Malling Borough Council - 020 3003 2523

Click here for the full list of Parkmobile cities.


 
Do I need to display a ticket & how do the Parking Attendants/Civil Enforcement Officers know that I am paying for my parking?

You do not need to display a parking ticket or use the Pay and Display machine as this is a cashless parking system. When using the Parkmobile system we register your parking transaction on a central system. The Parking Attendant will check the validity of your parking using your vehicle registration number. They have a hand held computer that logs onto the Parkmobile system in real time to see a list of all valid parking events in the zone you are parked in. If there is a match then everything is okay. If not then the parking attendant will take a closer look.


 
How long can I park for?

This depends on the local council's parking restrictions. You do not have to tell us how long you wish to park for* - your parking transaction will continue until you call to stop it or the maximum allowed parking period expires (see local tariff boards where you park to find out how long you can park for).

*Except New Forest (Fordingbridge, Lymington, Ringwood, New Milton, Totton, Hythe and Milford-on-Sea) customers, where you state at the beginning of your parking event the time that you wish to stay for (i.e. 1 hour). If you need to park for longer then you can either extend your existing parking session or start a new one at the end of the time you have purchased, subject to any length of stay restrictions which are shown on machine tariff boards.


 
How do I know which zone code to enter? Where can I find the zone code?

Park your car and check the nearest Pay and Display machines or street lamp posts for the zone parking code. It will be clearly indicated which zone code you should enter.


 
Can I park everywhere in the city/borough using the Parkmobile mobile phone parking system?

No, you can only park where Parkmobile is operating and where you can see the Parkmobile phone parking zone code displayed on Pay and Display machines and lamp posts.


 
Can I see a record of where and when I have parked?

Yes, your parking history, including the charges, are accessible from your customer pages via our website.

You need to keep a record of your username and password, which we text to you after you first register.