PARKMOBILE
FAQ


Confused? Not sure which way to go? Don't worry! Parkmobile


is here to guide you through any questions you might have


click on the FAQs (on the left). If you don't find what you're


looking for, please contact us at helpdesk@parkmobile.com


and a member of the Parkmobile team will contact you.



 
How do I register for this system?

You can register for a Parkmobile account online or by calling the number displayed on the Pay & Display machines and lamp posts. You can register with us at the time you park or in advance. Please have ready your:

- Vehicle Registration (VRM)
- Credit/debit card details
- Mobile phone you wish to register for the service

Please note that your mobile phone number will be how we identify you as the account holder when you call our automated service.

Once registered, we will send you a text with your username and password to access your customer pages on our website. It is important that you keep this text information as you can for example:

- Change your registered vehicle or add more,
- Change your mobile/landline number,
- Obtain a parking history receipt,
- And much, much more!


 
How do I park?

Once you have registered, you can start using the system with your registered mobile phone/telephone number or via your internet account.


 
Where can I use the system?

At the moment, the Parkmobile system operates in; the London Borough of Wandsworth, Council operated pay & display car parks in Basingstoke, Leeds and Otley and the New Forest District (Fordingbridge, Lymington, Ringwood, New Milton, Totton, Hythe and Milford-on-Sea).

- Aberdeen - 020 3003 2526
- Aberdeenshire - 020 3003 2523
Stonehaven
- Basingstoke - 01256 269 988
- Belfast - 028 9575 7988
- Camden - 0203 003 2532
- Cheltenham - 020 3003 2526
- London Borough of Croydon - 020 3003 2523
Croydon, Sanderstead, New Addington and Lion Green
- London Borough Of Hammersmith and Fulham
Acton, Fulham, Hammersmith and Shepherds Bush - 020 3003 2523
- Leeds - 020 3003 2523
Leeds and Otely
- New Forest - 01590 202050
Lymington, Fordingbridge, Beaulieu, Burley, New Milton, Hythe, Ringwood, Milford on Sea, Totton and Lyndhurst
- Sevenoaks District Council - 020 3003 2523
Sevenoaks, Swanley and Westerham
- Swindon - 020 3003 2526
- London Borough of Wandsworth - 020 3003 2523
Battersea, Clapham Junction, Clapham South, Balham, Earlsfield, Furzedown, Garratt Green, Putney, Southfields, St Johns Hill, Tooting and Wandsworth
- Royal Borough of Windsor and Maidenhead - 020 3003 2526
Maidenhead and Windsor.
- West Kent, Tonbridge and Malling Borough Council - 020 3003 2523

Click here for the full list of Parkmobile cities.